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Introduction
The semipreciousking.com was born in ever growing association of national traders from all sectors of Ratana Sagar, which is well known to the gem and jewelry industry. The site represents a timely response to the increasingly more specialized needs of inventive buyers and sellers within the highly competitive circles of the gem and jewelry business around the world. The price of a gem increases every time when it changes hands (first the miner sells them to the importer who sells to the cutter who in-turn sells to the dealer then moves on selling it to the jeweler who sells to you!!) so it means you will pay at least 10 times and more than its actual worth. We are offering great products directly from the Ratana Sagar (semipreciousking.com) where-in you can reap huge savings and in the process, position your-self as competitive in the industry. Our Product and Service We will not display or sell any type of artificial, synthetic or simulated gemstones. We shall demonstrate perfection in our products, timeliness in delivery, consistency in quality, at most competitive prices, ensuring prompt and best services at all times. Semipreciousking.Com is a dynamic portal with vast product line. We are proud to call ourselves a one stop shop for products ranging from Gems, cut stones like Peridot, Amethyst, Citrine, Garnet, Rhodolite, Blue Topaz, White Topaz, Iolite, Tourmaline, Aquamarine, Rubilite, Specatite, Tanzanite, Tsavorite, Rainbow Moonstone, Opal, Ruby, Blue Sapphire, Yellow Sapphire, Fancy Sapphire, Pearls and much more. The shapes available are in Regular, Fancy, Special Designs, Layouts, Cabochon, Carving, Creative Designs in all Shapes and Sizes as well as Beads, Silver jewelry, Gold jewelry, Beads jewelry, Watches, Gift & Accessories and many more products. We maintain huge inventory of stones in all colors. We can meet the demand of over 5 millions carats for immediate supply and have capacity to process good quantity from production area in Bangkok, India, and China. In response to our customers needs, we have extended our product line, we offer precious and semiprecious regular beads, fancy, layouts, special design beads, beads jewelry, sets, 925 sterling silver, 14k and 18k of gold jewelry set with diamond and colored stones in the exclusive designs, pearls ties, bags, belts, watches, minerals, Rocks and much more all based on Ratana Sagar jewellery with rich expertise and hard-working team. How to Buy ? When you have identified the products you wish to buy from us, click on the "ADD TO CART" Button. If you are a registered user then, your chosen items will be added to your personal shopping cart. If you are a new user, you will be led to the Registration page which takes few seconds to complete it. The information that you provide is confidential and is not shared with any person OR organization. You can then add as many items as you like to your personal shopping cart before proceeding to payment. When you have completed adding items to your shopping cart, click on the “Check out” Button. Customer Service. At Ratana Sagar Jewellery
Co., we, as a team, are committed to give at-most satisfaction at all
times in all our transactions to our valued customers. In our drive to
delight our customers, we would like to hear from you about the areas
that we need to improve on.
Feedback Please click on the Comments
tab on our Service menu, to give your comments, suggestions and feedback
related to your experience during your association with Semipreciousking.com
as a customer. Customer Service Some of the questions
that we receive from our customers are answered below.
Following are some of the frequently asked questions by our customers.. We have listed them below for your convenience. Registration. In order to purchase from semipreciousking.com, a user must first complete the registration form. Required information to process orders include: name, email address, street address, and phone number. This information is essential for customer’s orders to be processed and delivered.It is optional for users to give information such as: gender, product interests, etc. This information is used by Ratana Sagar Jewellery Co., Ltd. To better serve and protect its valued customers. We send all our new members a welcoming email to verify their username and password. Welcome registration greeting is sent to customers, established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option, to, not receive these types of communications when registering. Wholesale Policies Process Order Payment: If your order is in the production we require 30% deposit upon order placing and the rest 70% payment need as soon as we inform the readiness of the shipment.we accepts payments in the form of credit cart, wire transfer, c.o.d., l/c, cashier's check, certified bank check, money order and telex transfer. Shipping : We shall ship the consignment according to the address provided by the customer at the time of order confirmation.The address provided should be geographically present areas and not virtual ones. (need flat #, street, city, etc).We do not hold any kind of responsibility for activities like wrong shipping addresses, custom delays and any other kind of agreements arrived / assumed by the buyer and shipping companies. We normally ship consignments through Fed-EX & UPS, DHL, Air Freight.We can also ship through any other freight agents if the customer is willing so. Return Of Damage Goods : Any claim should be done within 30 days after shipment.The refund processing however shall be considered on a case-case basis. You can return your consignment in its original condition to Ratana Sagar Jewellery Co., Ltd within 30 days from the date of receipt of the consignment at your end. You shall be responsible for the item or items until they reach us. For your own protection, we suggest you use a safe delivery method that requires an authorization/signature upon delivery. The return-shipping charges shall be borne by you. However,the refund of the money in accordance with the returned consignment shall be reviewed by the company and you shall be informed in the meantime about the amount you will receive. If you return an item to us, which is faulty or which you did not order for, OR for any other reason that is our fault, please contact [telephone] our support team immediately and follow their instructions to proceed. RATANA SAGAR JEWELLERY CO., LTD Tel: (662) 234 4175 (AUTO) E-mail:ratana@loxinfo.co.th, sales@semipreciousking.com,
support@semipreciousking.com |
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What are the Payment Options ? You may pay for your order with credit card, bank transfer, money order, cashier's check, certified bank check, or wire transfer. Orders may be made via our web site or can direct-transfer to our bank account. Can semipreciousking.com ship orders outside Thailand? Yes, 83% of our customers from outside Thailand What are my shipping options? All orders are shipped using UPS, Fed-Ex, Speed Post, Generally, we always choose shipping according to shipment values so that we can save freight and insurance for you. Delivery time depends on your destination as well.
Semipreciousking.Com makes every effort to get your order to you as soon as possible, depending on your location. Special and custom orders may also take longer to process. Ask our customer service representatives for shipping details when you place your order. Can I send someone gifts from Semipreciousking.Com? Yes. Indicate the delivery address during the ordering process. How do I check the status of my order? Simply go to our Tracking Order Page Or contact our customer service representatives. What information does semipreciousking.com gather about me? When you make a purchase on our site, you provide the following information to semipreciousking.com: Name,email Address, Billing and Shipping address (both can be different), Telephone Number, Type of credit card you are using, Credit card number and expiry date, and/or other form of payment you choose, Whether,or not you would like to receive electronic mails from us? With semipreciousking.com, you also have the option to store important dates, such as birthdays and anniversaries, about which semipreciousking.com will remind you. Does Semipreciousking.Com share the information it gathers with others? No, semipreciousking.com does not provide any third party with any individually identifiable information other than that, which is necessary to complete your order. Specifically, semipreciousking.com gives your name, shipping address, phone number, and order information to our shipping carrier. Semipreciousking.com also
supplies your name, billing address, and credit card information to the
credit card processor who bills your account.Semipreciousking.com has
strict guidelines requiring all third parties to keep any shared personal
information confidential. We strive to distribute only accurate information about our products and services on semipreciousking.com site. However, it is possible that inaccuracies and errors may occur. We cannot be held responsible for unintentional typographical and pricing errors on our website. No individual or entity is authorized to use / re-produce the photographs / textual information found on this web-site. We reserve the rights to decline OR cancel orders at any time. Specifically orders that include incorrect prices or product descriptions orders in which the customer has violated these terms and conditions and orders that we construe as injurious to semipreciousking.com. We cannot be held responsible for any indirect, consequential, incidental, or special damages resulting from the use of this site for any information. This web site contains
links to sites owned and maintained by other entities other than semipreciousking.com.
Semipreciousking.com does not take the responsibility for not regularly
reviewing materials posted, or products or services offered, on the linked
web sites. Semipreciousking.com does not necessarily endorse all of the
materials, products, and services available on such linked sites, and
Semipreciousking.com expressly disclaims responsibility for the contents
of any linked site and the accuracy of any information contained in a
linked site. Any decision to view the contents of any linked site is solely
yours and is made at your own risk |